Yes, you can have your questions answered over the phone. Our initial consultation is free. During this time, we will answer all your questions about pardons and waivers and let you know if you may be eligible. Our team of knowledgeable Client Care Specialists are available from 6am-6pm PST, or 9am-9pm EST. They are pleased to answer your questions and guide you through the process.

Once you start your application, you can call for status updates, email or check your account on our secure client portal.

We also have staff available to assist you outside of regular business hours at 1-866-972-7366.