Privacy

 Policy

‍Effective Date: September 12, 2024

AllCleared Solutions Inc., AllCleared Solutions LLC, and their affiliates (collectively referred to as "AllCleared," "we," "us," or "our") are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services or visit our website, www.allcleared.com. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

AllCleared collects personal information that you provide directly to us, as well as information automatically collected through your use of our website. The types of personal information we may collect include:

a. Information You Provide Directly:

• Contact Information: Name, email address, phone number, and mailing address.
• Identity Information: Date of birth, government-issued identification numbers (such as a passport or driver's license), and other personal identification details.
• Financial Information: Payment details, credit card information, and billing address when you make payments for our services.
• Service-Related Information: Information you provide when filling out forms or communicating with us for our services.

b. Information Collected Automatically:

• Device Information: IP address, browser type, operating system, device identifiers, and other similar information automatically collected when you visit our website.
• Usage Information: Pages visited, links clicked, and other actions taken on our website.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies. You can manage your cookie preferences through your browser settings.

2. Legal Basis for Processing Personal Information

AllCleared processes your personal information based on the following legal grounds:

• Consent: Where you have given explicit consent for us to process your information for specific purposes, such as marketing communications.
• Contract Performance: Where processing is necessary to perform a contract with you or to take steps at your request before entering into such a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which AllCleared is subject.
• Legitimate Interests: Where processing is necessary for the purposes of legitimate interests pursued by AllCleared or a third party, except where such interests are overridden by your rights and interests.

3. How We Use Your Information

AllCleared uses your personal information for the following purposes:

• Providing Services: To provide, manage, and improve our services, including processing applications, preparing documentation, and communicating with you.
• Communication: To respond to your inquiries, provide customer support, send you updates about your application status, and notify you about changes to our services or policies.
• Payment Processing: To process payments for our services and manage billing and invoicing.
• Marketing and Promotional Communications: To send you information about our services, special offers, and promotions. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
• Analytics and Website Improvement: To analyze website usage, improve our website and services, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting the rights and safety of AllCleared, our clients, and others.

4. Sharing of Your Information

AllCleared may share your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data hosting, and customer support. These providers are required to use your information only for the purposes specified by AllCleared.
• With Affiliates: We may share information with our affiliates within the AllCleared group of companies to provide and improve our services.
• For Legal Reasons: We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of AllCleared, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction.

5. Data Retention

AllCleared will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. We will securely delete or anonymize your information when it is no longer required.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws. These rights may include:

• Access and Correction: The right to request access to the personal information we hold about you and to request corrections to any inaccurate information.
• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.
• Objection and Restriction: The right to object to the processing of your personal information or request restrictions on how we use it.
• Withdraw Consent: The right to withdraw your consent for processing your personal information at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may request certain information to verify your identity before processing your request.

7. Consent to Collection and Processing

By providing your personal information to AllCleared, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us, but this may affect our ability to provide you with certain services.

8. Security of Your Information

AllCleared takes reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use appropriate administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Breach Procedures

In the unlikely event of a data breach, AllCleared has established procedures to promptly identify, assess, and mitigate the breach's impact. We will notify affected individuals as required by law and take appropriate steps to protect your information from further unauthorized access or use.

10. Cookies and Tracking Technologies

AllCleared uses cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files placed on your device that help us provide a better user experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

11. Third-Party Data Sources

AllCleared may receive personal information from third-party sources, such as partners, affiliates, public databases, and social media platforms. This information may be combined with the information we collect directly from you to enhance our services, provide more relevant marketing, and improve user experience.

12. Automated Decision-Making and Profiling

AllCleared may use automated decision-making or profiling to provide and improve our services. For example, we may use automated tools to assess your eligibility for certain services or to personalize our marketing communications based on your preferences and past interactions. You have the right to object to automated decision-making or profiling if it affects your legal rights or has a significant impact on you.

13. Industry Regulatory Disclosures

AllCleared complies with all industry regulatory disclosure requirements, including those related to financial services, privacy laws, and consumer protection regulations. We are committed to maintaining transparency and accountability in all our data practices.

14. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by AllCleared. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. AllCleared is not responsible for the privacy practices or content of third-party websites.

15. Children's Privacy

AllCleared does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to delete that information.

16. Changes to This Privacy Policy

AllCleared reserves the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and indicating the "Effective Date" at the top of this page. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.

17. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

AllCleared Solutions Inc. / AllCleared Solutions LLC

1111 W Hastings St, Suite 1268, Vancouver, BC, Canada V6C 2G8

Email: hello@allcleared.com

Website: www.allcleared.com