Terms of Service

Effective Date: September 12, 2024

Welcome to AllCleared. By using our services, you agree to comply with and be bound by the following Terms of Service ("Terms"). These Terms govern your access to and use of services provided by AllCleared Solutions Inc., AllCleared Solutions LLC, and their affiliates (collectively referred to as "AllCleared," "we," "us," or "our"). If you do not agree to these Terms, you should not use our services.

1. Services and Fees

In consideration of the payment of service fees, AllCleared agrees to assist you ("Client") in obtaining necessary documentation or services as outlined on our website or agreed upon in writing. The Client acknowledges that there may be additional government or third-party fees incurred, which are payable by the Client. All fees paid to AllCleared are non-refundable.

2. No Guarantee of Outcome

AllCleared cannot guarantee that the Client will be successful in any application or request for services. The outcome is determined by the relevant authorities, and their decisions are beyond the control of AllCleared. Any approval or outcome is valid for a period specified by the relevant authority and is not permanent.

3. Client Responsibilities

The Client is responsible for submitting any prepared applications or documents to the relevant authority and for paying any required fees directly. AllCleared will not submit documents or communicate with authorities on behalf of the Client unless explicitly agreed to in writing.

4. Translation and Additional Fees

The Client is responsible for the translation of all required documents. The Client will be billed a flat fee for services, with additional fees for government charges and disbursements as required. These fees and the payment schedule will be outlined in the Client Statement.

5. Processing Times and Communication

AllCleared will make every effort to process applications or services expeditiously. However, processing times can vary and are contingent on response times from third parties, such as courts or government departments. AllCleared cannot guarantee a specific completion date. We reserve the right to discontinue processing if we are unable to contact the Client, if mail is returned without a change of address being provided, or if fees are not paid in a timely manner.

6. Privacy Policy

AllCleared respects your privacy and is committed to protecting your personal information. By using our services, you agree to the terms of our Privacy Policy, which can be found on our website at: https://allcleared.com/privacy-policy. The Privacy Policy is incorporated into these Terms by reference.

7. Confidentiality

AllCleared agrees to hold all information in strict confidence and in accordance with applicable privacy laws. The Client grants AllCleared permission to open and process any correspondence related to the services, as necessary.

8. Changes in Policy or Legislation

AllCleared is not responsible for changes in Client eligibility or additional fees resulting from changes in legislation or policy at any level. The Client agrees to abide by any new regulations or fees that arise from such changes.

9. Indemnification

The Client agrees to indemnify, defend, and hold harmless AllCleared, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with the Client’s use of the services, violation of these Terms, or infringement of any third-party rights.

10. Limitation of Liability

To the fullest extent permitted by law, AllCleared’s liability to the Client for any claim arising out of these Terms or services provided shall be limited to the amount paid by the Client to AllCleared for those specific services.

11. Force Majeure

AllCleared shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to natural disasters, war, acts of terrorism, labor disputes, government actions, or any other event that constitutes a force majeure.

12. Termination of Agreement

This agreement is void if the Client engages in illegal activities or fails to comply with the terms set forth. The Client confirms that all information provided is true and correct to the best of their knowledge. By using our services, the Client confirms they have read and agree to these Terms.

13. Payment Terms and Conditions

• Service fees are due at the outset to ensure prompt processing.
• If the Client opts for a payment plan, interest charges may apply.
• Credit card details provided for payment may be retained until services are completed and may be used for any outstanding fees.
• Non-payment of fees may result in discontinuation of services unless other payment arrangements have been made.
• NSF (non-sufficient funds) and declined payments are subject to a $40.00 administration fee.

14. Cancellation and Refund Policy

A completed Request for Cancellation Form must be submitted within 3 days of the application date to qualify for a partial refund. All cancellations are subject to a $300.00 plus tax administration fee. Requests for cancellation made after 3 days will not be refunded, and full payment of the contract, including all payment plan payments, is due in full.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by AllCleared, constitute the entire agreement between you and AllCleared concerning the services. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and AllCleared.

17. Modifications to Terms

AllCleared reserves the right, in its sole discretion, to modify or update these Terms at any time. Any changes will be effective upon posting on our website. Continued use of our services after such changes constitutes acceptance of the new Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Vancouver, British Columbia, Canada.

19. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

AllCleared Solutions Inc. / AllCleared Solutions LLC
1111 W Hastings St, Suite 1268, Vancouver, BC, Canada V6C 2G8
Email: hello@allcleared.com
Website: www.allcleared.com