Clear My Record2018-10-02T01:23:04+00:00

Get a Record Suspension and take charge of your life and career

Seal your criminal record four months faster. Our team of experienced case managers will help you on the road to a better future.

What's a Record Suspension or Pardon in Canada?

Apply today

Check your eligibility

Call today toll free. Ask for your free Record Suspension ebook.


Trust our team to handle your application

Clear your record and put the past behind you. Our innovative technological solutions and experienced team will help you move forward with confidence and peace of mind. A Record Suspension is a Canadian pardon. It seals your record in the national database.

We help you build a better tomorrow

A criminal record will follow you for life unless you do something about it. A Record Suspension (Canada pardon) helps you break free.

  • Find a job

  • Advance in your career
  • Qualify for college and university degrees in law, health, social work and more
  • Volunteer
  • Travel to Mexico, Europe, Australia, Asia and all destinations outside of the United States
  • Become bondable

Don’t get fenced in. Remove your record and put the past behind you.

Woman standing outside looking at phone

Get cleared four months faster

Most pardon services companies make you wait for your Certified Criminal Record before they collect your documents. Our partnerships allow us to start doing the police checks right away. This can save up to four months of waiting!

Learn more

Record Suspension Facts

A Record Suspension seals a criminal record in the Canadian Police Information Centre (CPIC). CPIC is a national database maintained by the RCMP. When you get a Record Suspension, your record is not erased, but it is removed from the main database, which means you can pass background checks for employment and other opportunities in most cases. A Record Suspension can be revoked if the recipient reoffends.

Although municipal and provincial police databases of criminal records exist, most will seal your record once you receive your Record Suspension.

A Record Suspension means that Parole Board has determined that the applicant is of good conduct and that the criminal record “should no longer reflect adversely on the applicant’s character.”

If the Parole Board of Canada is considering denying your Record Suspension application, they will contact you first and give you an opportunity to respond. This is your second chance to provide a compelling application, so you should take this letter seriously. Note the Parole Board’s concerns about your application and provide a good response. You will have 90 days to respond to this letter.

The Parole Board of Canada has guidelines for how long it will take to process your application. These guidelines are six months for a summary conviction and 12 months for an indictable conviction. However, these timeframes only start after you have submitted your completed application. Before you submit your application, it takes time to prepare it. This timeframe will depend on your case, how many convictions you have and where those records are located. It could take four to 12 months to complete your application depending on the circumstances. There may be a preparation stage before you can submit your application, but you can start this stage even if you aren’t eligible to apply. Contact us within a year of becoming eligible to get started.

The waiting period for a Record Suspension begins after the sentence is completed. A sentence includes fines and probation. If you have a Summary offence on your record, you need to wait five years before you can apply for a Record Suspension. If you were convicted of an indictable offence, you need to wait 10 years. However, you can contact us earlier because we can begin collecting your documents before you are eligible to apply.

Once you submit your application to the Parole Board of Canada, a new waiting period begins. If you have a summary conviction, it will take the Parole Board six months to decide your application. If you have an indictable conviction it will take one year.

In 2012, the Canadian government brought in the current pardon laws. Under the new laws, wait times are longer. The government changed the wait time for a summary offence from three years to five. The wait time for an indictable offence was doubled from five years to ten. The government changed the name of the program from pardon to Record Suspension to remove the suggestion that the government was “forgiving” the crime and to reflect the fact that a pardon can be revoked if a person reoffends. The government raised the fee from $50 to $631. As well, they made some people with multiple offences or Schedule 1 offences against a minor ineligible.

When Canada, changed the laws, they made them retroactive for those who had been convicted but had not yet applied. Two judgements were handed down in 2017, which challenged this. As a result, people convicted prior to 2012 in two provinces can now apply under old rules. The provinces affected are BC and Ontario. Everyone else will need to wait until the current government changes the laws again.

The current government did not support the 2012 changes to Canadian pardon laws. They have held public consultations about revising these laws, but they have not yet released any legislation. Respondents to the consultation showed strong support for change and easing the process for people with criminal records.

A pardon is almost the same as a Record Suspension and, in fact, the two terms are often used interchangeably. The term Record Suspension was introduced in 2012 because it better reflects what actually happens when a pardon is granted. The record is not erased. It is simply kept separate from non-pardoned criminal records. If the person were to reoffend, the pardon would cease to be in effect.

In fact, some people in Canada are still receiving pardons to this day. In BC and Ontario, constitutional challenges to the law resulted in people convicted prior to 2012 being eligible to apply for a pardon instead of a Record Suspension. The government may consider bringing back the term “pardon” when they make promised changes to the Criminal Records Act.

Canadians have the option to complete a Record Suspension on their own by downloading the application and guide from the website of the Parole Board of Canada.

Some people choose to obtain Record Suspension services from our company for convenience and faster processing. Record Suspension services include assistance at every stage of the process, including:

  • Free consultation and eligibility check
  • Court and police check requests and follow up
  • Obtaining military conduct sheets (if applicable)
  • Faster document requests through our police partner
  • Measurable benefit statement review
  • File compilation
  • 24/7 secure client portal access

Am I eligible?

Whether or not you are eligible depends on the seriousness of your conviction and how much time has passed. The current waiting times to apply for a Record Suspension are:

Summary: 5 years

Indictable: 10 years

You can be turned down for a Record Suspension if you have recent negative police conduct or if the Parole Board feels your offences were too serious. You will have an opportunity to respond before they deny your application.

If you are turned down you can apply again in one year.

If you have not been in trouble with the police for the past five or ten years, you have a good chance of success on your first application. Don’t put off an opportunity to achieve your goals.

How Does a Canadian Criminal Record Affect My Life?


  • Live phone support
  • 3 day document turnaround
  • Guaranteed accepted application
  • Mail sent by regular post
  • 24/7 online status update
  • Client care team will process documents


  • Assigned senior specialist
  • 1 day document turnaround
  • Guaranteed accepted application
  • Mail Sent by expedited post
  • 24/7 online status update
  • Four months faster documents through our police partner
Start today

Due to the Canada Post strike, for clients concerned about the timeliness of their application we recommend sending all documents via FedEx or UPS until the work stoppages have been resolved.


The AllCleared Team