The process of obtaining a Pardon in Canada (now known as a Record Suspension) is a lengthy bureaucratic process that naturally creates a great deal of excess paper. At Pardon Services Canada we attempt to keep this waste to a minimum, and do what we can to recycle any excess paper or other office supplies. Therefore, we are of course very proud of our Urban Impact Certificate of Diversion that reflects large quantities of saved water, paper, and power.

Applying for a Pardon involves a great deal of mailing, faxing, and copying. Much of the information is also very confidential and so we can’t simply dispose of it carelessly. All documents pertaining to our client’s information must be shredded prior to recycling, as it will go through the care of several other companies from that point onward.

Digital Database

While all of our clients do have physical folders in our office, each one is also assigned a comprehensive digital file that tracks the various processes underway with the file, and holds all personal/contact information for the client. We also ensure that all of our staff leaves comprehensive notes in any file they work on so that we can have a clear record of the file’s progress. This practice also allows any one of our client specialists to provide an update on any client’s file- even if they’ve never been in it before.

E-Mail

We attempt to use e-mail wherever possible, and are willing to e-mail documents to clients if they request it, and are willing to print those documents themselves. Not only does it dramatically cut down on the time it takes to get documents to or from a client- especially those from several provinces away- it also saves a large amount of paper in our offices. However important documents, or those with original signatures, should always be mailed. This includes documents such as granted Pardons, Record Suspensions, and completed US Waiver applications.

Registered Mail

Due to the confidential nature of the documents we submit, there are certain documents which we send registered mail. Not only does this ensure that the documents are handed directly to the applicant, it also helps to expedite their delivery. Due to the sensitive timing and potential expiry of some documents required for the application, this reduced delivery time can be very important indeed. Guaranteeing this delivery will also ensure that we won’t have to waste time and resources in re-compiling this information were it to not reach its destination.

It’s never too early to begin applying for a Pardon (Record Suspension), and we would encourage you to have your record removed before it becomes a problem in your life. Contact Pardon Services Canada today so we can get the paperwork started.